Refund policy

We want you and your pet to be happy with your purchase. You may request a return within 30 days of delivery.

ELIGIBILITY
- Items must be unused, in their original condition and packaging.
- For hygiene reasons, grooming items that have been used cannot be returned unless they arrived defective.

HOW TO START A RETURN
Email us at bremoraliving@proton.me with your order number and the reason for the return. We will reply with return instructions. Items sent back without first requesting a return will not be accepted.

DAMAGED, DEFECTIVE OR WRONG ITEMS
If your item arrives damaged, defective or incorrect, contact us within 7 days of delivery with photos. We will send a replacement or issue a full refund at no extra cost to you.

REFUNDS
Once we receive and inspect your return, we will notify you of the approval. Approved refunds are issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable unless the item was defective or incorrect.

CONTACT
MAXVENTES LLC – 2105 Vista Oeste St NW, Suite E-5262, Albuquerque, NM 87120, USA
Email: bremoraliving@proton.me – Phone: +1 (251) 316-0508